Speakers from NGO partners of the Jockey Club SMART Family-Link Project

Agency Sharing on the Use of ICT in Family Services (1) DIY Sustainable Blended Mode Group Interventions: Practice Wisdoms of Three Organizations

Biography

Benson is an experienced registered social worker in integrated family services, with a focus on parent & couple work and ICT innovation. He has actively integrated technology into service delivery-- using VR/AR in family programs and developing the blended mode mindful parenting therapeutic groups. One of his key contributions is the development of a chatbot to enhance public accessibility and bridge online and offline service engagement. His recent interest lies in exploring the integration of AI (Artificial Intelligence) into daily operations to enhance service efficiency. He remains committed to exploring creative ICT applications or better support families.

Hong Kong Family Welfare Society

HKFWS is a charitable non-governmental social welfare organization established in 1949. With a family perspective, the Society is dedicated to provide a range of quality and professional services for families and individuals in Hong Kong and foster a caring community. Types of services include Integrated Family Services, Integrated Children and Youth Services, Elderly and Community Support Services, ChildCare Services and Special Services. We have also initiated a variety of experimental and innovative services and approaches to meet the needs arising in the community.

Mr LAU Chun-yin, Benson

Registered Social Worker

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